Skills & Competencies for Retail Loss Prevention Manager

Retail Loss Prevention Manager job profile

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JOB SUMMARY for Retail Loss Prevention Manager

Responsible for safeguarding company assets in a defined geographic region.

JOB RESPONSIBILITIES for Retail Loss Prevention Manager

Uses employee training and audits to prevent merchandise loss; investigates known losses and coordinates with police on theft prosecution.

Retail Loss Prevention Manager SALARY RANGE

BASE 50%
$97,433
TOTAL 50%
$106,185
Job Level
P03
Job Code
SM15000248
Education/Degree
Bachelor's Degree
Reports To
Retail Loss Prevention Director

Retail Loss Prevention Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Retail Loss Prevention Manager skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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6 hard skills or competencies (industry competencies) for Retail Loss Prevention Manager

1 Industry Competency – Retail Industry
Proficiency Level -2
Skill definition-Applying comprehensive knowledge of retail principles, inventory management, pricing strategies, and consumer behavior to effectively manage and operate retail businesses.
Level 1 Behaviors
(General Familiarity)
Lists diverse activities and functions of retailing including buying, advertising, and data processing.
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Level 2 Behaviors
(Light Experience)
Records and reports customer feedback to assist in optimizing retail offerings and improving service quality.
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Level 3 Behaviors
(Moderate Experience)
Utilizes advanced software and technology to automate and optimize retail operations.
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Level 4 Behaviors
(Extensive Experience)
Oversees inventory control and supply chain processes to ensure optimal stock levels and minimize costs.
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Level 5 Behaviors
(Mastery)
Leads omnichannel optimization initiatives to ensure a seamless and integrated customer journey.
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2 Industry Competency – Retail Operations
Proficiency Level -2
Skill definition-Overseeing the daily operations and duties of running a retail store or chain in order to ensure customer satisfaction and adequate resources.
Level 1 Behaviors
(General Familiarity)
Identifies and cites the different retail departments and communications channels within our organization.
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Level 2 Behaviors
(Light Experience)
Reports operation improvement opportunities to enhance retailer costs and customer experiences.
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Level 3 Behaviors
(Moderate Experience)
Improves customer security and convenience by communicating areas for streamlining payment processing.
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Level 4 Behaviors
(Extensive Experience)
Monitors staff adherence to policies to ensure consistent and efficient delivery of retail operations.
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Level 5 Behaviors
(Mastery)
Establishes our organization's standard operating procedure to ensure efficient retail operations.
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3 Retail Loss Prevention Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Loss Prevention Manager
Proficiency Level - 4
5 Competency for - Retail Loss Prevention Manager
Proficiency Level - 5

4 general skills or competencies (Job family competencies) for Retail Loss Prevention Manager

1 Job Family Competencies – Safety Policies and Procedures
Proficiency Level -2
Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Explains the importance the safety policies and procedures in reducing occupational risks.
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Level 2 Behaviors
(Light Experience)
Suggests amendments to the existing safety policies and procedures to ensure regulatory compliance.
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Level 3 Behaviors
(Moderate Experience)
Summarizes the details of safety procedures including the statement of policy and reduction of hazard practices.
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Level 4 Behaviors
(Extensive Experience)
Oversees the implementation of safety initiatives in adherence to established policies and procedures.
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Level 5 Behaviors
(Mastery)
Develops safety policies and procedures to control the risks associated with our business activities.
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2 Job Family Competencies – Accounting
Proficiency Level -2
Skill definition-Creating financial statements and reports based on the summary of financial and business transactions.
Level 1 Behaviors
(General Familiarity)
Explains the basic concepts and major terminology of accounting.
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Level 2 Behaviors
(Light Experience)
Records financial transactions in the general ledger following accepted accounting principles.
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Level 3 Behaviors
(Moderate Experience)
Maintains consistency of accounts payable functions with sound accounting principles.
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Level 4 Behaviors
(Extensive Experience)
Leads the development of an accounting system to manage financial records and other information.
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Level 5 Behaviors
(Mastery)
Improves accounting procedures by analyzing current processes and adopting advanced methods.
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3 Retail Loss Prevention Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Loss Prevention Manager
Proficiency Level - 4
5 Competency for - Retail Loss Prevention Manager
Proficiency Level - 5

10 soft skills or competencies (core competencies) for Retail Loss Prevention Manager

1 Core Competencies – Scheduling
Proficiency Level -2
Skill definition-Ability to plan and organize activities, tasks, and resources to achieve business goals and objectives within timeframe and budget.
Level 1 Behaviors
(General Familiarity)
Lists ways to improve scheduling skills, including setting deadlines, using a planner and delegating tasks.
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Level 2 Behaviors
(Light Experience)
Reports the changes in scheduled appointments for management to review.
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Level 3 Behaviors
(Moderate Experience)
Uses organizational workforce models to determine schedules that meet operational commitments.
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Level 4 Behaviors
(Extensive Experience)
Organizes calendars for department personnel to set meetings, conferences, teleconferences, and travel.
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Level 5 Behaviors
(Mastery)
Designs an organizational timetable to keep track of all scheduled activities of employees.
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2 Core Competencies – Taking Action
Proficiency Level -3
Skill definition-Forecasting business needs and implementing timely corrective actions to satisfy future business demands.
Level 1 Behaviors
(General Familiarity)
Cites examples of best practices used in creating and implementing strategic and tactical action plans.
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Level 2 Behaviors
(Light Experience)
Assists in implementing a corrective action plan to solve organizational problems.
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Level 3 Behaviors
(Moderate Experience)
Evaluates business products and services to identify and develop plans to improve them.
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Level 4 Behaviors
(Extensive Experience)
Encourages others to act quickly to ensure on-time completion of assigned work.
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Level 5 Behaviors
(Mastery)
Anticipates actions of others to outmaneuver the competitors and satisfy future customer needs.
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3 Retail Loss Prevention Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Loss Prevention Manager
Proficiency Level - 4
5 Competency for - Retail Loss Prevention Manager
Proficiency Level - 5

Summary of Retail Loss Prevention Manager skills and competencies

There are 6 hard skills for Retail Loss Prevention Manager, Retail Industry, Retail Operations, Loss Prevention in Retail, etc.
4 general skills for Retail Loss Prevention Manager, Safety Policies and Procedures, Accounting, Compliance Audit, etc.
10 soft skills for Retail Loss Prevention Manager, Scheduling, Taking Action, Process Improvement, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Retail Loss Prevention Manager, he or she needs to be proficient in Scheduling, be skilled in Taking Action, and be proficient in Process Improvement.

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